We use your data to provide our products and services and for marketing, research, loyalty schemes and competitions. You have the right to object or withdraw your consent at any time by emailing email@example.com
We collect information about you when you use our website or apps, register to open an account with Us, use Our apps or services, make transactions or when you contact Us.
We collect information to identify you which may include title, name, address, postcode, email address, date of birth and any other data you use to set up your account, to log-in or to use our services. We collect information about how you use Our apps or services. This includes transaction details including date, time, location and channel of purchase, goods or services purchased, price, discount, loyalty points or other marketing campaign offer applied. We collect internal and network attributes including device identifiers, IP addresses, operating system or browser versions. We collect your preferences including your opt-in/out marketing preferences and notification preferences. We collect information you provide if you contact Us to make an enquiry, complaint or to provide feedback.
We use your data if We have a proper reason to do such as: i) to fulfil a contract; ii) when it is in our legitimate interest; iii) when you give consent; iv) when We are legally obliged to do so. We have a legitimate interest in i) data required to provide Our services, ii) communicate with you, iii) understanding how users interact with Our app or services, iv) to comply with Our regulatory obligations, v) to provide support or handle complaints or enquiries, vi) to improve Our apps, website and other services.
Where you have used a branded version of Our app or website for one of our customers or business partners We may share information about you and how you use the app, website and services with that customer or business partner. Where we share data in this way the third party will become a new Data Controller of your information.
We keep your personal data for long as is required for Us to fulfil our contract with you or until you close your account or ask Us to stop processing your information. We keep payment and tax information in line with appropriate regulatory requirements. We may keep your data for longer if we are unable to delete it for legal, regulatory or technical reasons.
You have rights over your personal data as per the UK Data Protection Act (2018) or any other applicable legal or regulatory framework. Your rights include: • requesting a copy of your personal data • requesting to have your personal data updated or corrected • asking for your personal data to be erased • asking Us to stop or restrict processing of your data asking Us to send a copy of your data in a structured format or provide that data to a third party
If you wish to exercise any of your rights you can email firstname.lastname@example.org
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